How do I check the status of my order?
When you log in to your account, we provide you with information at each step of the ordering process. We also include the tracking number once your order ships.
How much is shipping?
Shipping is based on your location.
How long does it take for my package to get shipped?
Please allow up to 2 business days for us to package & ship your order.
All orders are processed within 3 business days. We ship with the USPS, which usually takes 3-5 business days. Please keep in mind we ship from New York when calculating the shipping time.
How long does it take for my package to get shipped when pre-ordered?
Please allow up to 2 – 3 weeks for us to package & ship your order.
All orders are processed within 18 business days. We ship with the USPS, which usually takes 16-22 business days. We sell out quickly, so keep in mind each and every one of your product ships from LA and goes through an extensive process to bring you the very best to your door.
What if I made a mistake entering my shipping address?
Contact us immediately at firstname.lastname@example.org
What if the item I want is out of stock?
Contact us if you see an item out of stock. We may be able to still get it for you.
Returns and Exchanges
What is your return policy?
If you are not 100% satisfied with your purchase, send it back within 7 days and we will issue a store credit or exchange. There is no refund issued for worn, damaged or garments without tags.
How can I exchange my order?
If, for any reason, you are not satisfied with your online purchase, we will accept returns and exchanges of unworn, unwashed merchandise within 7 days of purchase.*
Please print and fill out the exchange form. Include the form in the returned package and we will process your request as soon as possible.
Do I pay for return shipping?
Yes, the customer is responsible for return shipping.
How long does this take?
Once we receive the item you are returning, we will send a confirmation email. Within 72 hours you will be issued a store credit or process your exchange.
Where do I send a return?
Mail your return to Yaw Denim, P.O Box 1240 Yonkers NY 10701 attn: Website Return